Payment Processing for Hotels, Motels, and Short-Term Stays
Who We Work With in Lodging
- Hotels and motels of all sizes
- Extended stay and apartment-style properties
- Bed and breakfast establishments
- Vacation rental operators
- Short-term rental management companies
- Hostels and budget accommodation providers
What We Provide for Lodging Merchants
Lodging-Specific Merchant Accounts
Standard merchant accounts are not set up for the way hotels bill. We configure your account under the correct MCC code for lodging, which ensures your authorization holds, incremental authorizations, and delayed settlements are processed correctly and without unnecessary disputes.
Pre-Authorization and Extended Holds
Hotels often need to place a hold on a card at check-in and settle for a different amount at checkout. Our processing setup handles incremental authorizations and extended holds correctly so you can manage incidentals, room upgrades, and unexpected charges without running into problems.
Card-Not-Present and Online Booking Payments
Many reservations are made online or by phone before the guest arrives. We provide payment gateway access so you can charge deposits, secure reservations, and process pre-paid bookings securely through your booking platform or website.
Front Desk Terminal Setup
We provide reliable, simple terminals for front desk use that handle chip cards, tap payments, and manual key-entry for card-not-present transactions. Your staff will not need training beyond the basics.
No-Show and Cancellation Charges
Charging a card on file for a no-show or a late cancellation is a common lodging scenario. We make sure your account is configured to handle these transactions correctly and can advise on best practices to minimize dispute risk.
Detailed Reporting
Our reporting tools give you access to daily batch reports, individual transaction records, and chargeback history. This makes it easier to reconcile your front desk records with your processing statements at the end of each period.
Why Lodging Merchants Choose TransNet
- Lodging-specific account configuration under the correct MCC code
- Support for extended holds and incremental authorizations
- Online and card-not-present payment gateway options
- Simple front desk terminal setup
- Chargeback support and dispute guidance
- 24/7 technical support when issues come up during a guest stay
Ready to Get Set Up?
Contact us and we will walk you through what a lodging merchant account looks like and how the setup process works. There is no obligation to start that conversation.